We have a 10-day refund policy, which means you have 10 days after receiving your item to request a refund.
To be eligible for a refund, you must have pictures of the meat in its original packaging. You’ll also need the receipt or proof of purchase.
To start a refund, you can contact us at support@farmfreshcuts.com.
If your refund is accepted, we’ll send you a shipping label. You can always contact us for any return question at support@farmfreshcuts.com or call us at (443) 690-444.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.